Have a Question? We're Here to Help!
Can't find what you're looking for? We'd love to hear from you! Drop us a line at hello@fishios.ca or reach out to us on Instagram @fishiosfishfood. We're always happy to chat about our products, ingredients, or anything fish-related!
Frequently Asked Questions
About Our Ingredients
Are all your ingredients organic? While we prioritize organic ingredients whenever possible, not all ingredients like Pacific Krill and Mysis Shrimp have organic options available. We choose organic ingredients when available, even at a higher cost, as our commitment is to providing the highest quality ingredients for your aquatic pets.
Where are your products made? All Fishios products are crafted in small batches in Canada using premium ingredients sourced primarily from Canadian suppliers.
Shipping & Availability
Do you ship outside Canada? Currently, we only ship within Canada.
Do you offer free shipping? Yes! We offer free shipping on all Canadian orders over $75. We also provide flat rate shipping options for orders below this amount.
Where can I get Fishios products? You can purchase Fishios products: • Directly through our website (fishios.ca) • Through select independent aquarium stores • On Amazon Canada
Product Usage
Is it safe for my fish or snails to eat Fishios Shrimp Lollie? Yes! Our Shrimp Lollie is specially formulated to be safe for all freshwater aquarium inhabitants, including fish, shrimp, and snails. The ingredients are carefully selected to provide balanced nutrition without any harmful additives.
For Retailers
I'm an independent aquarium store. Can I sell Fishios products? Yes! We welcome partnerships with independent aquarium stores. We offer wholesale pricing for verified retailers and work closely with our partners to ensure mutual success. Please contact us at hello@fishios.ca for wholesale inquiries and pricing information.
Payment
What payment methods do you accept? We accept multiple payment methods for your convenience: • Credit Cards (Visa, Mastercard) • Apple Pay • Google Pay • Shop Pay
Stay Connected
How can I stay updated about new products and promotions? Follow us on social media or subscribe to our newsletter: • Instagram: @fishiosfishfood • Facebook: Fishios • Newsletter: Sign up on our website for exclusive updates and offers